At Freeworld Studios, all purchases of digital products (e.g., beats, mixing/mastering files) and services (e.g., mixing, mastering) are final and non-refundable due to the nature of digital goods and services. This policy applies to all transactions made through the Website (freeworldstu.com).

Key Points

• Digital Products: Beats (non-exclusive licenses or exclusive sales) are delivered digitally and cannot be returned once accessed or downloaded and mixed/mastered files
• Services: Mixing and mastering services are custom and not paid for until satisfactory confirmation after which they will be delivered and will not be refundable.
• Exceptions: Refunds may be considered at Freeworld Studios’ sole discretion if:
  • The delivered product or service violates our Terms and Conditions (e.g., non-delivery, infringement of intellectual property rights).
  • Freeworld Studios deems it fit for a refund after review
• Refund Process: To request a refund, customers are to contact support@freeworldstu.com within 7 days of purchase, providing your order number and reason for the request. Refunds, if approved, will be processed within 14 days to your original payment method, minus transaction fees.
• Chargebacks: Initiating a chargeback without contacting us may result in account suspension and loss of access to the Website and Services.

Why No Refunds?

Digital products and services are instantly accessible and cannot be revoked once delivered. This policy protects Producers and Freeworld Studios from unauthorized use or duplication while ensuring fair pricing for Buyers.

By purchasing on the Website, you acknowledge and agree to this No Refund Policy. For questions, contact support@freeworldstu.com.